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Frequently Asked Questions

Peruse answers to our Frequently Asked Questions (FAQs) below. If you still have questions, simply email us at info@revitalizesewickley.com or call 412-356-5986 and we will happily assist you!

GENERAL QUESTIONS

What is your Healthcare Disclosure?
Our Healthcare Disclosure is as follows: The contents of this website are for informational purposes only and do not render medical or psychological advice, opinion, diagnosis, or treatment. The information provided through this website should not be used for diagnosing or treating a specific or acute health problem or a disease. It is not a substitute for professional care. If you have or suspect you may have an acute medical or psychological problem, you should seek out medical advice from an appropriate licensed medical professional. Never disregard professional licensed medical advice or delay in seeking timely treatment based on something you have read on this website. Links on this website are provided only as an informational resource, and it should not be implied that we recommend, endorse or approve of any of the content at the linked sites, nor are we responsible for their availability, accuracy or content. Any review or other matter that could be regarded as testimonial or endorsement does not constitute a guarantee, warranty, or prediction regarding outcome results in using any of the listed therapies. The testimonials on this website represent the anecdotal experience of the individual consumer. Individual experience is not a substitute for scientific research.

Why do you have a cell phone policy?
We want our Centre to be a place of calm and relaxation and while we understand the attachment we have to our cell phones, we also understand the distraction they can be to not only others but ourselves. So we ask that when you enter our Centre you put you phones on vibrate. If you receive a call, simply go outside and return when finished. We also ask that when you go into the Salt Room you turn your phones off and put them in the locker. Please do not put them on vibrate as it will be a distraction to all within earshot if/when they go off.

What about WiFi?
We will not give out our WiFi password for a number of reasons. First, security reasons for our network. Second, we need as much WiFi as possible to run our computers, Float Suite, etc. Lastly, again, if we have folks in our lobby staring at their phones, checking emails, websites, etc. it is a distraction.

Can I listen to my own music while I'm in a session?
We provide comforting music in our Salt Room and the salt can act as a corrosive so we do not allow personal electronic devices in there. The Float Suite has an assortment of preprogrammed tracks that you can choose from. Dark Side of the Moon is Fred's favorite. Or we suggest you embrace the full effect of total nothingness and just relax. Our LED bed has a Google Mini that is preprogrammed with our own tracks or you can access a personal playlist from your phone.

What if I have an emergency while in a session?
While in the Salt Room you most likely will be with other individuals who can exit the room and alert the desk of a problem. The Flotation Suite is equipped with an intercom that is located on the interior wall next to the light and music controls. There are two way radios available in the LED if you need to speak with us.

When should I arrive for my session?
If this is your first visit to Revitalize we ask that you get here 15 minutes early. We have a Liability Waiver that you need to complete and we need time to explain things, such as how your individual session will go. You can also find a "WHAT TO EXPECT YOUR FIRST VISIT" section on the details page of each of our services that will help you familiarize yourself in advance. However, we will still go over it all with you when you arrive so it is fresh in your mind. If you are a returning client, 5 minutes will do. Please be aware that if you are late for a session you will not be allowed into your session. People running late cause chaos to our schedule moving forward and come into the Centre stressed, which isn't conducive to why you are here.

How do I schedule a session?
The easiest way is to go to www.revitalizesewickley.com, and press the "Schedule Your Session Now" tab button under our large logo on the home page and follow the prompts. You can call us at 412-356-5986 and we can schedule it for you. Or, if you are in the neighborhood you can stop in and we can do it face to face. We need a 2 hours advance notice to schedule, i.e. if you want to come today at 5:00 pm you must schedule before 3:00 pm. Please keep in mind that the time slots for each modality are per-set, i.e. Salt Room on the hour, Float Suite each 1 hour and 30 minutes so you must choose one of these times. You cannot schedule a Salt session at 8:30 am. It must be 8:00 am or 9:00 am. When you schedule online there are a few options that will be presented. The following questions deal with these options.

Do I have to pay for my session in advance?
We give you the option when scheduling either online, over the phone or in person to pay a 50% deposit or to pay for the session in full. You can use a credit card online or over the phone and we also take cash if you schedule in person. Sorry, no checks.

How do I know my appointment is confirmed?
During the scheduling process a confirmation page is displayed. It should state that your appointment is confirmed.

Why should I register my account?
When you register your account all future transactions are processed faster as your information is captured in our system. We already will know your name, email, phone number, etc. so you don't have to add it again.

So you keep my credit card information in your system? How do I know it's secure?
Yes, your credit card information is in our system. However, we cannot see the pertinent information, i.e. numbers, expiration dates, etc. We use Square as our point of sale. They adhere to the PCI Data Security Standards. For more information follow https://squareup.com/security.

What if I need to cancel?
Cancellations are accepted 24 hours in advance with a full refund. Cancellations occurring later than 24 hours in advance will result in a loss of your deposit. If you paid the entire amount for your session we will gladly reimburse the remaining 50%.


HIMALAYAN SALT THERAPY

What should I wear?
Since one of the benefits of Halotherapy is the replenishing dermatological effects we suggest you wear light clothing, shorts/t shirt to allow as much exposed skin as possible. We do not allow bathing suits since your session maybe with strangers. If you schedule the entire room (6 chairs) then you can wear a bathing suit. Because your body temperature drops due to the relaxed state some people feel cold. We provide blankets for your comfort if you experience this sensation. We also provide a bathroom available to change clothes and hooks right outside the Salt Room. We also provide small lockers for your valuables. Please plan accordingly and bring a small bag as larger purses may not fit.

You say the salt is good for your skin but salt dries out the skin. How is this possible?
The salt on the walls and floor and more important the pharmaceutical grade sodium chloride being dispersed into the air by our Halo FX halogenerator is actually a moisturizer, completely different than table salt. It helps condition the skin by absorption. You simply allow it to flow down onto you and it does the rest.

If I go in fully clothed do I have to rush home to wash my clothes?
Nope. The salt has no negative effect on clothing. Individuals could come in on lunch break with work uniforms, suits, whatever and get up and go right back to work. We actually encourage groups of business people to hold meetings in the Salt Room, or book clubs, knitting groups whoever. You can get the benefits while enjoying other hobbies or conducting business.

I hate to walk barefooted. Why no shoes?
The salt is a natural disinfectant so when you walk on it with shoes the salt is tasked with trying to clean the soles of the shoes. If you are uncomfortably in bare feet, socks are permitted.

How old do I have to be to go in the Salt Room?
The minimum age to enjoy the Halotherapy session is 16. But adults can bring children 10 years and older. Please understand that the Salt Room is a therapeutic environment that may have other people with you that are resting or meditating, so we ask that you keep your children under your care. If we feel they are disrupting the group or are notified as such we will address the issue. Remember you can always schedule the entire room so you are alone but the kids still have to maintain a civilized manner.


Flotation Suite

I'm claustrophobic. How can I enjoy the benefits of floating without freaking out?
Our Flotation Suite is just that, a suite. It measures 6' x 7' x 7' inside so it's not the Float Pods that you may see advertised other places. We also provide light and music inside the suite. If you are still feeling a bit confined you can leave the door open which allows the shower section of the Float Room to provide added relief. As an added feature, our Float Suite also has an intercom inside so you can notify the desk of any problems, concerns or questions. Naturally if it's total isolation you desire (Sensory Deprivation Chamber) we can turn off the lights and music, you close the door and it's just you and the water.

So how exactly does this whole float thing work?
Our suite contains around 150 gallons of water. Dispersed throughout the tank it is about 12" deep. It has 1400 pounds of Epsom Salt that creates both the buoyancy and muscle ache relief. The water is kept at a constant 93.5 degrees /- 3 degree. You simply enter the water, sit down, lay back and you float. It is virtually impossible to not float. From there it is 60 minutes of nothing...nirvana.

What is the age limit to float?
You must be 16 to float. But... ours is a Float Suite, large enough for two people so mothers can bring daughters, fathers can bring sons, any combination of two that will allow for someone younger to enjoy the benefits. Minimum age is 10 with an accompanying parent. Please keep in mind that an hour in the suite probably will be too long for kids.

How do I know the water is clean?
The water in the Floatation Suite goes through a filtration system that includes paper filters, an ozone machine, Ultra Violet rays and chemical combinations including hydrogen peroxide. While you are floating the water is calm, still. All other times the system is hard at work jetting the water through the system and back into the suite, repeatedly. On the average, the water is turned over 8 - 9 times per cleaning session. A constant flow of clean water. An FYI...before the federal government would allow flotation units into the public there had to be overwhelming evidence that they were sanitary. Live bacteria were introduced into the water and they immediately died proving that the system was more than adequate for public use. We personally use the Suite so we know it's sanitary.

Are there any dangers to floating?
Please remember you are floating in water with a large amount of Epsom salt so any type of cut or abrasion will probably sting. You will want to wait until any type of cut or abrasion is scabbed over or healed. Also, do not touch your eyes as they will sting as well. If you happen to do this, you can leave the suite and rinse your eyes and return but better to just avoid this. There is information following for the ladies but other than that it's a safe experience.

Attention Ladies:

  • Please avoid these activities 48 hours before your session: Brazilian wax, shaving or sex before your float.
  • If you are post-natal please wait for approximately 3 months or when your doctor declares you are completely healed.
  • You can float while having your menstrual cycle, please use a fresh tampon before your float. Prepare as you would as if you were going to go swimming.
  • Some women may experience a burning sensation in the vaginal area while floating. Any action or activity that causes a break in the skin can cause a burning sensation while in the Float Suite. (Vaginal tissue is very fragile and can experience "micro" tears.) Also, vaginal dryness or irritation can be caused by menopause. -- A thin coating of A&D ointment or Vaseline applied to the area will protect it. You can also apply Vaseline to a tampon and place securely. We will provide single use packets of ointment upon request when you arrive. No worries!
If you have any questions please give us a call.


LED LIGHT STIMULATION THERAPY

What should I wear?
We suggest you dress comfortably for all our modalities. For the LED bed we suggest you lie naked on the bed (covered by a towel). The reason for this is that any barrier existing between the lights and your skin negates the benefit of the light. Your privacy is of the utmost importance to us so we provide hooks and hangers for your clothing in a secure (locked) room to get undressed and during your session.

I understand it gets bright in the room.
The bed is powered by 18240 LED (Light Emitting Diodes) that glow red. Yes, it gets bright in there. The lights however do not cause any to harm to your eyes. If you are sensitive to bright lighting we provide goggles for your comfort.

With all that lighting does the bed get hot?
The short answer is no. A more defined answer is that the bed omits infrared lights that act different than ultraviolet light (sun, tanning beds) so while the bed gets warm it will not burn or tan your skin.

What about medication or skin sensitivity?
You cannot enjoy the LED bed if you are currently taking or have taken ACCUTANE or some select antibiotics in the past 6 months. Please call prior to scheduling if you have questions regarding medication. Although the bed does not provide a tanning effect there may be cases where individuals with sun sensitivity may not be appropriate for LED Light Therapy. Please call prior to scheduling if you have any questions.

How old do I have to be to enjoy the LED Bed?
Because our LED Light Stimulation Bed is a unique piece of recovery equipment that works on the cellular level you must be 16 (with parental signoff) to use the bed. 18 to go it alone.

Contact Us

Feel free to contact us with any questions, comments, or to schedule an appointment.


Revitalize - A Sewickley Wellness Centre
432 Green Street, Sewickley, PA 15143
(412) 356-5986

    Hours:
  • Sunday 10:00 am - 5:00 pm
  • Monday 10:00 am - 10:00 pm
  • Tuesday 10:00 am - 10:00 pm
  • Wednesday 10:00 am - 10:00 pm
  • Thursday 10:00 am - 10:00 pm
  • Friday 10:00 am - 10:00 pm
  • Saturday 10:00 am - 10:00 pm

The contents of this website are for informational purposes only and do not render medical or psychological advice, opinion, diagnosis, or treatment. It is not a substitute for professional care. Please click here to read our full healthcare disclosure.